TERMS & CONDITIONS
These Terms and Conditions, together with any and all other documents referred to herein, set out the Terms and Conditions under which you may use this website, https://prevbo.com (“Our Site”).
Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site and You will be required to read and accept these Terms and Conditions when signing up for an Account. Please read these Terms and Conditions carefully and ensure that you understand them before using our Site.
If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.
You agree that you are at least 18 years old.
We reserve the right to update or revise these Terms and Conditions at any time.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following Terms have the following meanings:
means an account required to access and/or use certain areas of Our Site, as detailed in Clause 4;
means a user of our site booking venues on our platform;
means businesses with venues interacting with Customers on the platform;
“Third Party Advertising”
means advertising displayed on Our Site, provided by third parties;
“Third Party Advertiser”
means a party responsible for Third Party Advertising displayed on Our Site;
“User” “You” “Our”
means a user of Our Site namely Customers and Providers;
means any Content added to Our Site by a Provider;
means Baigre Ltd (trading as PREVBO), The Limes, 1339 High Road, Whetstone, London, N20 9HR.
2. Our Website
2.1 Our Website is provided solely as an online platform for Customers and Providers. We are not a party to any transactions or other relationships between Customers and Providers.
2.2 You hereby acknowledge and agree that:
2.2.1 We will not be a party to any dispute between Customers and any Provider. Any claims must be made directly against the party concerned;
2.2.2 We do pre-screen Providers and any venues that Providers display on Our website. However, we are not, therefore, in any way responsible for any bookings or for the content of any Listings or the accuracy or suitability thereof.
2.2.3 Customers agree they have read and understand all venue terms and acceptable usage conditions and ensure you are aware of cancellation and refund policies.
2.2.4 To ensure suitability, where possible, you are encouraged to visit the venue prior to booking.
3. Access to Our Site
3.1 Access to Our Site is free of charge, however fees are charged to use the service.
3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue Our Site (or any part of it) at any time and without notice. Subject to the remainder of these Terms and Conditions, we will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4. Making a Booking
4.1 When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
4.2 All personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the General Data Protection Regulation (GDPR).
4.3 Our Site will guide you through the process of making a booking. Before completing your booking, you will be given the opportunity to review your booking and amend it. Please ensure that you have checked your order carefully before submitting it.
4.4 After a deposit is paid, you will receive an email acknowledgement. Once the venue has accepted your booking, you will receive an order confirmation. The agreement between parties then becomes binding.
4.5 Customers are advised to consider obtaining insurance to cover any eventualities relating to cancellations, force majeure events and/or loss and damage to venue.
5.1 Credit or Debit Card (through Stripe)
5.1.1 Payment is accepted by Credit and Debit Card (Visa, Mastercard, JCB, Discover) through our Providers Payment Gateway, Stripe. Venue using this platform must have a Stripe account to use the Platform. Payments processed through Stripe are subject to their own Terms and Conditions.
5.1.2 All payment details are held securely with the Third Party Payment Service Provider, Stripe.
5.1.3 When using Prevbo as a venue, you will pay the agreed fixed cost in each payment transaction, which is charged automatically through Stripe when the deposit is paid. This charge is non-refundable. If for any reason your account is not automatically charged you will be invoiced for the amount owing, payable within 7 days.
5.1.4 For each booking, a deposit is required. Minimum deposit currently £10.
5.1.5 All payments are processed and passed directly to the venue. Prevbo do not hold any funds.
5.1.5 Where additional funds are required by the venue, this may be charged to your card through Stripe. We do not have access to these transactions. Any queries should be directed to the venue or directly to Stripe.
5.1.6 For information on fees charged by Stripe, please visit https://stripe.com. We are not responsible for fees charged.
6. Intellectual Property Rights
6.1 The provisions of Clause 6 of Our Terms and Conditions apply to all User Content submitted to Our Site, including any and all User Content submitted to Our Marketplace in listings.
6.2 Customers must, at all times, respect the intellectual property rights of Providers on Our Marketplace. Under no circumstances may you use intellectual property belonging to another party without that party’s express permission.
6.3 All content, including badges, signs, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of Prevbo and are either owners or licenced users and protected under the relevant provisions of English law, European law and international conventions.
6.4 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so.
6.5 Any copying, transfer or creation of derivative work based on this content or misleading the public about the marketplace is prohibited. Reproduction, re-publishing, uploading, communication, dissemination or transmission or any other use of the content in any way or for any commercial or other purposes is permitted only with the prior written consent of Prevbo or any other copyright holder. The names, images, logos and distinctive features of Prevbo or third parties and their products or services are trademarks of the company or third parties, protected by the relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of a license or right to use them.
6.6 You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us or the relevant Provider.
6.7 You may:
6.7.1 access, view, and use Our Site in any web browser (including, but not limited to, in-app web browsers);
6.7.2 download Our Site (or any part of it) for caching;
6.7.3 print one copy of any pages from Our Site;
6.7.4 link to our site from social media pages;
6.7.5 download extracts from pages on Our Site; and
6.7.6 save pages from Our Site for later and/or offline viewing.
6.8 You may not use any Content printed, saved, or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, or the relevant Provider, as appropriate) to do so. This does not prohibit the normal access, viewing, and use of Our Site for general purposes whether by business users or customers.
6.9 Nothing in these Terms and Conditions limits or excludes the fair dealing provisions of Copyright and Related Rights Act, 2000 Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material
7. Providers Content
7.1 You agree that you will be solely responsible for your Content. Specifically, you agree, represent, and warrant that you have the right to submit the Content and that it will comply with Our Acceptable Usage Policy.
7.2 We may reject, reclassify, or remove any Content from Our Site where it violates Our Acceptable Usage Policy, or if We receive a complaint from a third party about it and determine that it should be removed in response to that complaint. If any of your Content is removed, you may not be informed.
7.3 While Prevbo accepts no responsibility for any Content, mistakes or omissions, we will endeavour to assist a User where an issue is flagged and reported to us.
7.4 Prevbo is a booking platform and as such is not responsible for contracts made between Customers and Providers, whether for booking and payment of venues, nor quality of service or whether the Providers venue is fit for purpose.
7.5 Prevbo reserves the right to refuse a Provider registration on the platform.
7.6 Venues are responsible for ensuring their customers have access to, and understand, their terms and conditions.
8. Acceptable Usage Policy
8.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 8. Specifically:
8.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations including any applicable health and safety regulations;
8.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
8.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
8.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
8.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that:
8.2.1 is sexually explicit;
8.2.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;
8.2.3 promotes violence;
8.2.4 promotes or assists in any form of unlawful activity;
8.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
8.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
8.2.7 is calculated or is otherwise likely to deceive;
8.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;
8.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
8.2.10 implies any form of affiliation with Us where none exists;
8.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
8.2.12 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
8.3 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 10 or any of the other provisions of these Terms and Conditions. Specifically, we may take one or more of the following actions:
8.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;
8.3.2 remove any User Content submitted by you that violates this Acceptable Usage Policy;
8.3.3 issue you with a written warning;
8.3.4 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
8.3.5 take further legal action against you as appropriate;
8.3.6 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
8.3.7 any other actions which We deem reasonably appropriate (and lawful).
8.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
9 Links to Our Site
9.1 You may link to Our Site provided that:
9.1.1 you do so in a fair and legal way;
9.1.2 you do not do so in a way that suggests any form of association, endorsement, or approval on Our part where none exists;
9.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and
9.1.4 you do not do so in a way that is intended to damage Our reputation or to take unfair advantage of it.
9.1.5 You may link to any page on Our Site. Linking to other pages (known as “deep linking”) requires Our express written permission.
9.1.6 Framing or embedding of Our Site on other websites requires Our express written permission.
9.2 You may not link to Our Site from any other site where that site’s main content (i.e. the site’s primary purpose and content, not comments or similar from other users) contains material that:
9.2.1 is sexually explicit;
9.2.2 is obscene, deliberately offensive, hateful, or otherwise inflammatory;
9.2.3 promotes violence;
9.2.4 promotes or assists in any form of unlawful activity;
9.2.5 discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; gender; religion; nationality; disability; sexual orientation; or age;
9.2.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
9.2.7 is calculated or is otherwise likely to deceive another person;
9.2.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
9.2.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive;
9.2.10 implies any form of affiliation with Us where none exists;
9.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents, and database rights) of any other party; or
9.2.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
10 Links to Other Sites
10.1 Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
11 Third Party Advertising
11.1 We may feature advertising on Our Site and We reserve the right to display advertising on the Site.
11.2 You agree that you will not attempt to remove or hide any advertising using HTML/CSS or by any other method.
11.3 We are not responsible for the content of any advertising on Our Site. Each advertiser is responsible for the content of their own advertising material. We will not be responsible for any advertising on Our Site including, but not limited to, any errors, inaccuracies, or omissions.
12 Disclaimers and Legal Rights
12.1 Insofar as is permitted by law, we make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
12.2 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
12.3 We are not responsible for the content or accuracy of any User Content, nor for any opinions, views, or values expressed in any User Content. Any such opinions, views, or values are those of the relevant User and may not reflect Our opinions, views, or values in any way.
12.4 In line with Data Protection Legislation, information about bookings, submitted through our Platform, is passed on to the venue or event organisers. This information is visible to Prevbo and the respective venue and event organiser. At no point is any payment information data passed between parties and remains with Stripe.
13 Our Liability
13.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site, or the content of, use of, or reliance upon any Content (including User Content) included on Our Site.
13.2 To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or to any Content (including Provider Content) included on Our Site.
13.3 If you are a business (i.e. a User using Our Site in the course of business and/or for commercial reasons), We accept no liability for loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
13.4 We use all reasonable skill and care to ensure that Our Site is free from viruses and other malware. Subject to sub-Clause 15.2, however, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of Our Site or any other site referred to on Our Site.
13.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
13.6 Nothing in these Terms and Conditions seeks to exclude or restrict Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability that cannot be excluded or restricted by law.
13.7 Venues and event organisers are advised to keep personal records of transactions and information submitted to the platform.
14 Viruses, Malware, and Security
14.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware including, but not limited to, the scanning of all User Content uploaded by Users for viruses and malware as it is uploaded. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same.
14.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
14.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
14.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
14.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
14.6 You must contact us if there has been a breach of security to your account.
15 Privacy and Cookies
15.1 Use of Our Site is also governed by Our Cookie and Privacy Policies, available from https://prevbo.com/privacy
16 How We Use Your Personal Information (Data Protection)
16.1 Any and all personal information that We may collect from and/or about you will be collected, used, and held in accordance with your rights and Our obligations under the General Data Protection Regulation (GDPR).
16.2 We may use your personal information to:
16.2.1 provide and manage your Account;
16.2.2 host your User Content;
16.2.3 reply to any communications you send to Us;
16.2.4 send you important notices, updates to our Terms
17 Communications from Us
17.2 We will never send you marketing emails of any kind without your express permission. If you do give Us permission, you may opt-out at any time. If you opt out of receiving emails from Us, it may take up to 14 business days for Us to comply with your request. During that time, you may continue to receive emails from Us.
18 Contacting Us
18.1 To contact Us, please email Us directly at <
18.2 Limited support is available by email. We aim to respond within 24 hours.
19 Feedback and Complaints
19.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, we nevertheless want to hear from you if you have any cause for complaint. Please contact us at prevbo at prevbo .com outlining your complaint and provide any supporting documentation to support your complaint or query.
20 Changes to these Terms and Conditions
20.1 We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you upon your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
20.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the current version shall prevail unless it is specifically stated otherwise.
20.3 We may change the amount we charge and/or the way we charge venues. Venues will receive at least 14 days notice, via email to the main address associated with the account.
21 Law and Jurisdiction
These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by and construed in accordance exclusively with the Laws of England and Wales.